Terms & Conditions for use of our website
Terms of Website Use
The terms set out here govern the basis on which you may make use of our website, whether as a registered user or otherwise. Use of the website includes accessing, browsing, or registering to use and also includes use for the purposes of participating in any online classifieds, automated valuation, customer relationship management and auction conducted via the website.
By using our website you agree to be legally bound by these terms, which shall take effect immediately, and that you agree to comply with them.
Other Applicable Terms
Changes to Terms
Please check this page from time to time to take notice of any changes we may make, as they are binding on you.
Changes to Our Website
We may update our website from time to time, and may change the content at any time. However, please note that any of the content on our website may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our website, or any content on it, will be free from errors or omissions.
Accessing Our Site
Our website is made available free of charge.
We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. Access to our website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our website without notice. We will not be liable to you if for any reason our website is unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our website.
Your Account and Password
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at [email protected].
Intellectual Property Rights
We are the owner or the licensee of all intellectual property rights in our website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved and except as specifically detailed below nothing contained in these terms shall be construed as conferring by implication, estoppel or otherwise any licence or right to use any trademark, patent, design right, copyright or other intellectual property rights of Realtor Globally or any other third party.
You may print off one copy, and may download extracts, of any page(s) from our website for your own use (including use in relation to any online auction) and you may draw the attention of others within your organisation to content posted on our site.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our website must always be acknowledged.
You must not use any part of the content on our website for commercial purposes without obtaining a licence to do so from us or our licensors.
No Reliance on Information
The content on our website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our website.
Although we make reasonable efforts to update the information on our website, we make no representations, warranties or guarantees, whether express or implied, that the content on our website is accurate, complete or up-to-date.
Limitation of Our Liability
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, our website (including any inability to place bids or otherwise participate in any online auction); or
- use of or reliance on any content displayed on our website (including information relating to lots offered for sale in any online auction).
- loss or corruption of any documents, data or other information you upload or otherwise provide via the website - you should ensure that you keep your own copies of any such documents, data or other information.
We will not be liable to you for any failure to comply, or delay in complying, with any obligations which (notwithstanding any other provisions in this online auction terms and conditions document) we may be treated as owing to you in relation to use of the website, where the failure or delay is caused by circumstances beyond our reasonable control.
We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any content on it, or on any website linked to it.
We assume no responsibility for the content of websites linked on our website. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
Uploading Content to Our Website
Whenever you make use of a feature that allows you to upload content to our website, or to make contact with other users of our site, you must comply with the content standards set out below. The standards apply to any and each part of the content uploaded as well as to its whole.
Uploads must not, amongst other things:
- Contain any material which is defamatory of any person.
- Contain any material which is obscene, offensive, hateful or inflammatory.
- Infringe any copyright, database right or trade mark of any other person.
- Be made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence.
- Promote any illegal activity.
- Be used to impersonate any person, or to misrepresent your identity or affiliation with any person.
You must ensure that any such content does comply with those standards, and you will be liable to us for any loss or damage we suffer as a result of breach of this obligation.
Any content you upload to our website will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you are required to grant us a limited licence (on a royalty free basis) to use, store and copy that content in connection with the purposes for which it was uploaded and (where appropriate, given the content and the relevant purposes for which it was uploaded) to distribute and make it available to third parties..
We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our website constitutes a violation of their intellectual property rights, or of their right to privacy.
We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our website.
We have the right to remove any posting you make on our site if, in our opinion, your post does not comply with the content standards.
You may not use any data gathering or data extraction tools, such as robots, on the website without our prior written permission.
The views expressed by other users on our website do not represent our views or values.
We do not guarantee that our website will be secure or free from bugs or viruses.
You are responsible for configuring your information technology, computer programs and platform in order to access our website. You should use your own virus protection software.
You must not misuse our website by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.
Linking to Our Site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our website in any website that is not owned by you.
Our site must not be framed on any other website, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
The website in which you are linking must comply in all respects with the content standards set out in the paragraph 'Uploading Content to Our Website' above.
If you wish to make any use of content on our website other than that set out above, please contact [email protected]
Third Party Links and Resources in Our Site
Where our website contains links to other sites and resources provided by third parties, these links are provided for your information only.
We do not control, investigate, monitor or check such websites, we are not responsible for the computer programs available from, content in or opinions expressed at such Web sites, and we do not investigate, monitor or check third party websites. We provide such third-party links only as a convenience to visitors of the Site, and the inclusion of a link does not imply approval or endorsement of the linked site by us. If you decide to leave the website and access any third-party site, you do so at your own risk.
Suspension and Termination
- Immediate, temporary or permanent withdrawal of your right to use our website.
- Immediate, temporary or permanent removal of any posting or material uploaded by you to our website.
- Issue of a warning to you.
- Legal proceedings against you for reimbursement of all costs on an indemnity basis (including, but not limited to, reasonable administrative and legal costs) resulting from the breach.
- Further legal action against you.
- Disclosure of such information to law enforcement authorities as we reasonably feel is necessary.
FullStory is a session replay web application which is used to help improve customer experience, study website usability and customer behaviour as well as handle customer service queries. We use FullStory to enable us to record all digital auction interactions on our website to improve your customer experience. FullStory will capture data of your interaction with our website, the following information may be recorded:
- Mouse movements
- (except sensitive information1)
Usage patterns illuminate areas of a website that are confusing or underused, allowing web designers to improve their customer experience and build better features.
- Device type
- Operating system
- Viewfinder size
- Script errors
- IP address2
Bugs and errors are often particular to a specific web browser or device type. This information helps developers build and ship fixes faster.
- Pages visited
- URL parameters
- Session duration
Knowing the most popular pages and sources of referral traffic help product managers and marketers improve the quality of content and advertising.
Data controllers may only send this data with consent or legal basis.
- Display name
- Email address
- App-specific data3
Account information helps web teams understand your unique experience and troubleshoot any problems you may be having.
Please take note that FullStory will not record passwords, payment information, and Social Security numbers. Furthermore, FullStory does not use collected information for their own purposes and Realtor Globally have sole ownership of and access to recorded data. Should you have any specific queries regarding FullStory and our website, please contact us directly.
If you have any questions about these terms please contact us